Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.Pull the pink tab to remove the tape from the print cartridge. The print carriage moves to the far right side of the HP All-in-One. Open the print cartridge door by lowering it until it stops. HP Support Solutions Framework - Windows Service, localhost Web server, and Software The HP All-in-One must be powered on before you can insert the printcartridge.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Make sure your printer is selected, then click Preferences. In the software application you are trying to print from, click File, then Print. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Use the information below to make setting changes, then try the print job again. Otherwise it is more cost efficient to simply replace it. Remove the cartridge indicated by the error message, clean the electrical contacts, and then reinsert the cartridge in its color-coded slot. If its under warranty, have it serviced/replaced. Wait until the printer is idle and silent before you proceed. Assuming you are using HP cartridges, it would appear the cartridge sensor/circuitry is faulty. Step 2 Push down on the label on top of the used cartridge (if applicable) until the cartridge unsnaps from the print carriage. Very likely isnt anything that can be done, not at home anyway. Grasp the print cartridge door at the front of the printer and flip it down toward you until it lies against the flat table or desktop. 1 Cartridge slot for tri-color cartridge 2 Cartridge slot for black cartridge 3. Step 1 Turn on your HP Photosmart C4180 all-In-one printer. Lightly press down on the cartridge to release it, then remove it from slot. To reset the printer, follow these steps:This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Work with cartridges Wait for print carriage to move to center of the product. If after you have completed these steps you are still unable to resolve the issue, go to the next step. Reinstall the cartridge, plug in the power cord, close the printer cover, and then try again to print. Do not touch the nozzles.Ĭlean the contacts inside the carriage, inside the printer.Įither let the cartridge sit for ten minutes to allow the cleaned area to dry, or use a new swab to dry it. The ink can dry and clog the nozzles if the cartridge is outside of the printer for too long.ĭip a clean cotton swab in distilled water, and then squeeze it to remove most of the moisture.Ĭlean the print cartridge contacts. NOTE: If you are removing a tri-color, photo, or gray photo print cartridge, try to clean the contacts quickly enough that the cartridge is not outside of the printer for more than 30 minutes. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up. Open the printer lid and wait until the carriage stops moving, and then unplug the power cord.
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